STAFF:
Each Kembali Bali Villa has a room maid who will prepare your breakfast from 8:00am. At the same time the gardener and pool attendant will service the pool and garden area. After breakfast the maids will make up the bedroom and leave you to your privacy. (If you require these services later than 8:00am please advise the office.

SECURITY:
All Kembali Bali villas are equipped with electronic safes. Contact the office should you require assistance with the operating instructions. There are 4 security guards to secure the Kembali Villas - around the clock. Please leave your villa key at the office whenever you leave the villas.

LAUNDRY & DRY CLEANING:
A laundry basket is located in your bedroomroom, please place garments for laundry in the basket. Complete the laundry price list with name, Kembali villa number and signature. The maid will pick up the laundry and it should be ready within 24 hours. It can also be completed within 12 hours, should you require.

TRANSPORT:
A complimentary transfer is provided to and from the airport. Excellent Bali Taxi service, English speaking Driver & Car or Car Rental also available, please contact the office and they will be happy to assist you.

ENTERTAINMENT:
A wide selection of DVD's and books are available from the office. 50 Satellite Channels include: HBO, Cinemax, Star Movies, Hallmark, AXN, Animax, Discovery Channel, National Geographic, Animal Planet, Discovery, Nickelodeon, Cartoon Network, Disney Channel, MTV, ESPN, CNBC, CNN, BBC, ABC.

SWIMMING POOL & BABY-SITTING:
Guests are asked to always take appropriate safety measures. Parents please always insure your children are constantly supervised in the swimming pool. The office can assist you with your baby-sitting needs. Please advise us of your requirements one day in advance.

AIRLINE BOOKING & RECONFIRMATION:
We will be happy to assist you with your flight bookings, reconfirmation and other airline information. Please note that it is advisable to re-confirm all airline reservations 72 hours prior to departure. For assistance with luggage handling, please contact the office.

OFFICE SERVICES:
Please contact the office should you require any of the following: Secretarial Service. Wake Up Call. Mail Service. Courier Service. Internet Service. Fax service. All messages will be delivered to your villa as soon as they received. All major currencies can be exchanged.

GENERAL SERVICES:
A range of electrical adapters is available through the office. Current = 220 Volt, 50 Cycles. Each villa is equipped with a hair dryer located in the wardrobe. Should you require medical assistance, please advise the office. After office hours please contact security for their assistance.